Ask us

What is a Migration Authorisation Code (MAC)?

What is Ofcom doing about the problem of lower-than-advertised broadband speeds?

How can I get a ‘Tag on the Line’ removed?

All Internet Service FAQs

Can people see what sites I visit?

If I’m ripped off who will get my money back?

What is a Trojan?

All Online Safety FAQs

I was offended by a TV programme. What can I do about it?

How much does a TV licence cost?

What should I do if I have reception problems on my terrestrial TV or Radio?

All Television FAQs

Do I need a licence for CB radio?

Will normal radio be switched off when digital switchover happens?

Can I get DAB on my car radio?

All Radio FAQs

What can I do about bad customer service?

I’ve had to cancel my service whilst in contract for reasons out of my control, should I have to pay a charge for this?

How do I dispute a bill?

All Services and Billing FAQs

How can I tell if an advertisement is breaking the rules?

How do I complain about advertising on TV?

Are radio and television stations allowed to advertise or promote goods and services during their programmes?

All Advertising FAQs

How do I get a MMSI number?

What type of business radio licence would be the best for me?

How do I renew my Amateur Radio licence?

All Spectrum FAQs

Contact Ofcom

What is Ofcom?

Accountability

All About Ofcom FAQs