Services and Billing

What is Ofcom doing to ensure accredited companies remain accurate?

PricecomplogoCompanies accredited under the Ofcom Price Accreditation Scheme must undergo an annual audit conducted by Ofcom.

The companies must also notify Ofcom of any material changes to their price calculator or how they provide information on prices.

Ofcom may also at any time conduct spot checks on the information being provided by accredited websites.

If we find that any accredited company no longer meets the terms of the accreditation agreement Ofcom can withdraw accreditation.