How will the new rules for mobile providers stop cashback operators going bust in the future?
Retailers go out of business for many reasons. Our new rules aim to prevent retailers adopting business models based on cashback deals where few customers can make successful claims.
We understand that these type of cashback models have created financial problems for retailers in the past when more customers than expected successfully claimed cashback.
- Will the new rules for mobile providers mean that consumers will always get their cashback?
- If I don't receive the cashback money agreed, I cannot afford the contract. Do I have the right to cancel without charge? Do I have to pay the monthly bill?
- If I do not receive my cashback, where can I get my money from?
- Why hasn't Ofcom banned cashback on mobile services?
- Why does Ofcom not regulate mobile phone retailers?