Telephone

Why does Ofcom allow public bodies to use 0870 numbers?

Ofcom does not regulate which numbers various organisations including public bodies should use to provide services.

We do, however, encourage public bodies to use the cheaper 03 number range where possible. 03 numbers have been available to use since early 2007.

They must cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 or 02 calls.

Learn more about 03 numbers

Learn more about call charges