What can I do about unsolicited sales calls?
From time to time we have all probably received sales calls that we didn’t request.
While some people don’t mind them as they may offer something of interest, others find these calls annoying and an intrusion.
If you’re fed up receiving these calls there is something you can do about it.
Ofcom is required to make available (and maintain) a register where you can opt out of receiving unsolicited sales calls.
This is carried out on Ofcom’s behalf by the Telephone Preference Service Limited (TPS).
To stop receiving these calls, simply register your details with the TPS.
In 28 days, a ban comes into effect that forbids any company cold-calling you over the phone. If you then continue to receive calls, complain to the TPS at the same link.
The TPS will contact the company involved, and will also report your complaint to the Information Commissioner who enforces the relevant regulations.
Services and Billing
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