Who pays when I receive a call abroad?
Unlike at home, consumers are charged for receiving a call when travelling abroad.
This is because the person making the call pays exactly the same as if you were in the UK, but the foreign mobile provider charges your mobile provider in the UK an additional charge for use of its network when both making and receiving calls.
While roaming charges for receiving a call are generally less than those for making a call, you should still check these and other charges with your provider before travelling.
All of the mobile provider websites contain information on prices for various types of call, including those for receiving a call or text message.
Additionally, your operator is required to send you a message with personalised roaming price information when you first enter another EU country (plus Norway and Iceland), and to provide a free phone number for more information.
Learn more about using your mobile abroad
Services and Billing
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